Privacy Policy

Last updated: June 15, 2026

Ansara Voice provides AI call answering, lead intake, call summary, and notification services for small businesses. This Privacy Policy explains what information we collect, how we use and disclose it, and how SMS consent data is handled.

Information We Collect

We may collect information that customers, callers, or website visitors provide directly, including business contact information, account setup details, phone numbers, email addresses, service area information, caller-provided lead details, estimate request details, call summaries, support messages, and communication preferences.

Depending on how the service is configured, we may also process call metadata, recordings, transcripts, voicemail or call notes, inbound and outbound message records, email delivery records, and service configuration data.

Our website, hosting provider, or analytics tools may collect limited technical information such as IP address, browser type, device information, pages viewed, referring pages, and approximate location derived from network information.

Sources Of Information

We collect information from customers, callers, website forms or links, emails, phone calls, SMS messages, call forwarding activity, service providers, and tools used to operate the Ansara Voice service.

How We Use Information

We use information to provide, configure, maintain, troubleshoot, and improve the service; answer or route calls; capture leads; generate summaries; send notifications; maintain call logs; respond to support requests; manage customer accounts; detect misuse; comply with legal obligations; and keep business records.

Call Recordings And Transcripts

If call recording or transcript capture is enabled for a customer account, we may record, transcribe, process, and store calls for service delivery, lead summary generation, quality review, troubleshooting, and account support. Customers are responsible for deciding whether recording should be enabled and for complying with applicable call recording consent laws.

SMS Data

If you opt in to SMS notifications, we use your phone number to send demo messages, setup messages, account updates, and lead notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No Sale Or Sharing Of SMS Consent

We do not sell, rent, or share SMS opt-in data or consent with third parties for their marketing purposes. SMS opt-in information is used only to provide Ansara Voice messaging and related service notifications.

No Sale Of Personal Information

We do not sell personal information. We disclose personal information to service providers only as needed to provide, operate, secure, and support Ansara Voice. We do not currently share personal information for cross-context behavioral advertising. If this changes, we will update this policy and provide any required privacy choices.

California Privacy Notice

California residents may have rights under California privacy laws to request access to, correction of, or deletion of certain personal information, and to receive information about how personal information is collected, used, and disclosed. If those laws apply to Ansara Voice or to a specific customer relationship, we will respond to verified requests as required by law.

Ansara Voice does not sell personal information or share personal information for cross-context behavioral advertising. You can contact us at info@AnsaraVoice.com with privacy requests or questions.

Service Providers

We may disclose information to service providers that help us operate phone, messaging, AI, transcription, email, automation, hosting, analytics, security, billing, and customer support functions. These providers are used to deliver and support our service and are not authorized to use your information for their own marketing.

Legal And Safety Disclosures

We may disclose information if we believe it is reasonably necessary to comply with law, respond to lawful requests, enforce our terms, protect rights and safety, investigate misuse, or complete a business transaction such as a merger, acquisition, financing, or sale of assets.

Data Retention

We retain information for as long as reasonably needed to provide the service, support customer accounts, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, protect the service, and preserve backup or audit records.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system, transmission, or storage method can be guaranteed to be completely secure.

Your Choices

You can request access, correction, update, or deletion of account information by contacting us. We may need to verify your request and may retain information where permitted or required for service delivery, legal compliance, billing, security, dispute resolution, or business records.

For SMS messages, reply STOP to opt out at any time. You may also contact us to update communication preferences.

Sensitive Information And Children

Ansara Voice is not intended for children under 13. Customers should not use the service to collect highly sensitive regulated information, such as medical, financial, or government identification information, unless a separate written agreement is in place.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.

Contact

Ansara Voice
Sacramento, California
Email: info@AnsaraVoice.com
Phone: (916) 588-3280